Certificate IV in Frontline Management

The Certificate IV in Business (Frontline Management) develops the competency of individuals who are playing less of a supporting role and taking more responsibility for the implementation of management initiatives. The Certificate is an ideal qualification for the developing line manager and leader, with clear pathways to higher levels of study and career progression. Today’s Frontline Managers have a major leadership role and are responsible for facilitating, developing and supporting team cooperation within a strategic framework. Decisions made by frontline managers have a direct impact on productivity and workplace relations.